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Frequently Asked Questions

How do I contact the TxTag customer service center?

Please contact the TxTag Customer Service Center at or by calling 888-468-9824 regarding any questions. TxTag is currently experiencing a high call volume due to our recent system transition.   This may cause increased call wait times for our customers. Please note, late fees will not be assessed during this time.

What happened to the TxTag upgrade?

For months, KXAN’s investigative team has been reporting on the rollout of the TxTag upgrade, which was intended to make life easier for drivers but became bogged down by technical problems. Notably, many TxTag customers told KXAN their accounts were being overcharged.

What is TxTag in Texas?

With TxTag, you'll always pay the lowest rates on all toll roads in Texas, Kansas, and Oklahoma. Sign up in minutes online. text.skipToContenttext.skipToNavigation

How much is the late fee for a TxTag?

A late fee of $4.00 will be applied to all monthly statements with a past due amount. Toll road users without a TxTag will be charged at higher Pay By Mail toll rates and be mailed a bill for their tolls with an additional $1.15 statement fee.

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