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Frequently Asked Questions

Where to get a TxTag?

Where to Get a TxTag. International customers call 001-214-210-0493. A representative will assist you with the short application process. By Mail – You may also download and print the application for a TxTag. Mail your completed application to TxTag Customer Service Center, 12719 Burnet Road, Austin, TX 78727.

How to create a TxTag account?

To establish a Registered TxTag Account, you must provide your name, mailing address, phone number, and vehicle information (i.e. year, make, model, and license plate number and issuing state ).

How do I Check my TxTag account balance?

You can check your account balance on the TxTag.org website by logging into your account online or by calling the Customer Service Center at 1-888-468-9824 (International: 001-512-874-9998).

How to cancel TxTag account?

To cancel your TxTag Account: You may close your Account at any time by written or e-mail request to the CSC. In order to close your Account via e-mail, the request must be sent from the e-mail address that TxDOT has on file for your Account. If you have a license plate mounted tag or a motorcycle tag, you must return it to the CSC.


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